Press Release

May 22, 2025
SBI Sumishin Net Bank, Ltd.

SBI Sumishin Net Bank App Exceeded 6 Million Downloads

SBI Sumishin Net Bank, Ltd. (Head Office: Minato-ku,Tokyo; President & CEO: Noriaki Maruyama; henceforth referred to as “SSNB”) is pleased to announce that on Thursday, May 22, 2025, the cumulative number of downloads of “the app SBI Sumishin Net Bank" (hereinafter referred to as "our app") has exceeded 6 million.

Thanks to all of you, the app

Thanks to all of you, the app "SBI Sumishin Net Bank" has exceeded 6 million downloads.

Since the number of downloads exceeded 5 million in April 2024, it has increased by 1 million in about a year, and now the cumulative number of downloads has exceeded 6 million. By January 2025, the number of deposit accounts will exceed 8 million, and both the number of accounts and the number of app downloads are steadily expanding.
Recently, approximately 90%*1 of customers who opened new accounts used the service via our app, and the use of services through our app is expected to increase further in the future.

Transition in the Number of Downloads for the App

Transition in the Number of Downloads for the App "Sumishin SBI Net Bank"

We have continuously updated the home screen to provide the latest features and design for many customers to experience high convenience and high security. and as a result our app received approximately 350,000 reviews and a rating of 4.6*3 on the App Store*2 and approximately 50,000 reviews and a rating of 4.2*3 on "Google Play"*4.

We will continue to strive to improve every day to provide high value-added services and a better trading experience.

Features of our app

App screen image diagram

・Open an account in as little as 3 minutes using the app

You can open an account from the app 24 hours a day, anytime, anywhere.
If you use your “My Number Card” to verify your identity, you can open an account in as little as 3 minutes*5.

・Passwordless, safe & comfortable

Smart Authentication NEO, which is compliant with the international standard FIDO, allows users to log in and make transactions using biometric authentication such as Face ID*2 and fingerprint authentication. Prevent unauthorized logins by third parties and ensure safe transactions.

・ATM fees are free as many times as you want by using the app "ATM with the app"

You can make deposits and withdrawals using QR codes at Seven Bank and Lawson Bank ATMs nationwide.
Since you do not need a cash card, you can rest assured even if you forget your wallet.

・Convenient remittances with a unique automatic identification function

By using “Kotara Remittance,” it is possible to send up to 100,000 yen to an individual as many times as you like with free and at the time. You can proceed from the normal transfer screen, and if the conditions are met, SSNB is equipped with a unique function that automatically applies the remittance.

・Cooperation with SBI Securities, smooth investment "SBI Hybrid Deposit"

The transfer of funds to and from SBI Securities can be automated, and there is no need for depositing to invest.
It also supports regular transfers of a fixed amount of funds, such as regular investments, so that investment can be carried out more smoothly.

・Relief to receive a notification before withdrawal "Insufficient Balance Alert"

If the balance of the Yen Savings Account in the customer's representative account is less than the scheduled withdrawal amount as of the day before the withdrawal date, we will notify you by e-mail and push notification that the balance is insufficient. Since you can receive a notification of insufficient balance the day before, it helps prevent inadvertent forgetting, such as "I was busy and forgot ...".

  • ※ *1 Percentage of users of the Company's app within 60 days after opening an account through the Company's app or website as of the end of March 2025.
  • ※ *2 App Store and FaceID are trademarks or registered trademarks of Apple Inc., registered in the U.S. and other countries.
  • ※ *3 As of the end of April 2025.
  • ※ *4 Google Play is a trademark of Google LLC.
  • ※ *5 It may take up to 3 business days depending on the identity verification method.

About SBI Sumishin Net Bank

SBI Sumishin Net Bank (“SSNB”) is an online bank that was founded in 2007 and became the first Japanese internet bank to be listed on the Tokyo Stock Exchange Standard Market in March 2023. By leveraging the most advanced technology solutions, SSNB offers safe, secure and convenient banking experience to its customers.

In the digital bank business, SSNB has now over 7 million customer accounts with over 9 trillion yen (*1) in deposits. It consistently ranks high in customer satisfaction by recognizing individual needs of different lifestyles and life stages as well as by offering a well-designed user interface and experience.

Its mortgage business, which has built on a unique business model, is the largest among Japanese banks in terms of the amount of newly originated mortgage loans (*2).

SSNB’s NEOBANK® is a full-service BaaS (banking as a service) product offering that enables its brand partners to offer a full range of banking services to their customers. As a pioneer in the sector, it boasts a number of BaaS partnerships with Japan’s leading brands and businesses.

SSNB is vigorously engaged in non-financial activities as well including data initiatives and carbon credit trading in an endeavor to balance business growth with social responsibility.

Moving forward, SSNB will remain committed to embracing corporate social responsibility and sustainable growth as a fintech that goes beyond banking services to realize a society where prosperity and abundance circulate driven by the power of technology and a spirit of fairness.
To learn more about SBI Sumishin Net Bank, please visit: www.netbk.co.jp/contents/company/en/

(*1) The number of deposit accounts is as of February 7, 2024, and the balance of deposits is as of December 11, 2023.
(*2) This statement is base on our research as of March 31, 2023, using data disclosed by multiple domestic banks including Resona Holdings, Sumitomo Mitsui Financial Group, Sumitomo Mitsui Trust Holdings, and Mizuho Financial Group, as well as our own.
(*3) NEOBANK® is a registered trademark of SBI Sumishin Net Bank. The Registered trademark number is 5953666.

Contact

For further information about this press release, please contact:
SBI Sumishin Net Bank, Public Relations
ir_csr_sdgs@netbk.co.jp

Note: This content has been translated from the Japanese original using artificial intelligence (AI) or machine translation technology for reference purposes only.
In the event of any discrepancy between this translated document and the Japanese original, the original shall prevail.