Press Release

July 9, 2026
SBI Sumishin Net Bank, Ltd.

SBI Sumishin Net Bank Strengthens In-Person Channels
— Launch of Account Opening Guidance via Banking Agents —
Evolving into a more accessible bank in line with the launch of its new corporate name, “DOCOMO SMTB Net Bank”

SBI Sumishin Net Bank, Ltd. (Head Office: Minato-ku, Tokyo; Representative Director, President & CEO: Noriaki Maruyama; hereinafter “the Bank”) announces that, in conjunction with its planned corporate name change to “DOCOMO SMTB Net Bank Corporation” on August 3, 2026*1, it will expand the scope of services handled by its banking agents. As part of this initiative, the Bank will gradually begin offering guidance on account opening through these agents, with the aim of further strengthening real-world customer touchpoints.

Account opening guidance is now available

Account opening guidance is now available

Background and Objectives

As an internet-only bank, the Bank has provided highly convenient financial services and has earned strong support from customers. In the housing loan segment, it achieved the No.1 position among domestic banks in terms of newly executed housing loan amounts in FY2024*2.

In particular, consultations and applications conducted through 75 nationwide branches operated by banking agents affiliated with the Bank account for a significant portion of customer engagement, serving as an important channel to meet demand for face-to-face consultation. However, the services handled by these agents have historically been primarily limited to housing loans.

Against this backdrop, the Bank will expand the scope of services offered by banking agents to further enhance the value of in-person channels. In addition to enabling account opening guidance and app support*3, the Bank aims to provide comprehensive banking services beyond housing loans through face-to-face channels in the future.

Through these efforts, the Bank will deliver financial services that combine the reassurance of in-person support with the convenience of digital technology, making banking more accessible and user-friendly.

Future Developments

This initiative will be rolled out progressively, starting with banking agents capable of supporting the new services, with further expansion planned.

Under the new corporate name “DOCOMO SMTB Net Bank,” the Bank will leverage:

  • Its established technological infrastructure
  • The customer touchpoints and service platform of the DOCOMO Group
  • The reliability and financial expertise of the Sumitomo Mitsui Trust Group

By integrating online and in-person services, the Bank will further expand its customer touchpoints.

Notes
  • ※ *1 This corporate name change is subject to approval by the relevant authorities.
  • ※ *2 Based on research conducted by SBI Sumishin Net Bank (survey period: April 1, 2024 to March 31, 2025), using disclosed data from domestic banks including Resona Holdings, au Jibun Bank Corporation, Mitsubishi UFJ Financial Group, Sumitomo Mitsui Financial Group, and Sumitomo Mitsui Trust Group.
  • ※ *3 Banking agents affiliated with the Bank do not directly accept cash from customers in relation to banking agency services.

Contact

For further information about this press release, please contact:
SBI Sumishin Net Bank, Public Relations
kouhou_pr@netbk.co.jp

Note: This content has been translated from the Japanese original using AI-assisted machine translation for reference purposes only.
In the event of any discrepancy between this translated document and the Japanese original, the original shall prevail.